Time for change Improving Oral Health in 2023
Our Impact
A Statement from Our President and CEO
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/ceo-image-150.webp)
“The crisis isn’t coming; the crisis is here. But we’re making progress — and we’re not leaving until we’ve realized our goal of an oral health system that works for everyone.”
— Myechia Minter-Jordan, MD, MBA
There is, without question, an oral health crisis in our country.
In the past, it’s been called a “silent epidemic,” but today, you don’t have to look too hard to see the devastating impacts of this crisis in the headlines or shared across social media. Those of us working in this space know the realities of how we got here.
We know our oral health system developed over time in patchwork form, producing a system that isn’t well-designed to achieve the best outcomes for patients.
Click play to hear from Myechia
![child brushes teeth in the mirror while female relative looks on and smiles](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-fullwidth-01.webp)
Our Impact
Across Five Areas of Activation
![Image 1: CareQuest Institute President and CEO Myechia Minter-Jordan speaks on leadership panel at The Root Institute event. Image 2: Male dentist wearing mask and gloves examines child's mouth.](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-section-header-01.webp)
Philanthropy
“We wanted to ensure that every Medicaid member, regardless of who they were, had access to all of the services that would enable them to be healthy, and that dental benefit was one of the final pieces that we really needed to see come to fruition.”
Sarah Bedard Holland, Chief Executive Officer, Virginia Health Catalyst
![oral health advocates walking into Alabama State House](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Alabama State House 16-9.webp)
Analytics & Data Insights
1,780
citations and media references of CareQuest Institute research
![American Indian women in traditional clothing proudly stand back to back](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-adi-01.jpg)
Education
“Regardless of our role in the profession, we all arrive and stay to work in dentistry because we care about helping others, and we care about making things better for the people we serve.”
An Nguyen, DDS, MPH, Chief Dental Officer, Clinica Family Health
![female dentist talks to child sitting on relative's lap](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Education 16-9.webp)
Policy & Advocacy
150
connections with Congress, staff, and Executive Branch officials
![US Capitol building with American flag waving in foreground](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Policy & Advocacy 16-9.webp)
Health Transformation
“MORE Care looks at the whole picture and doesn’t just break it up into slices. So now both the dental and the primary care providers approach the diagnosis and treatment of the patients together — a more integrated approach.”
Taiwo Ngo, DDS, Dentist, Midwest Dental Center
![dentist and dental hygienist discuss care plan with patient seated in dental chair](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-health-transformation-03.webp)
How We Do It
Working together to improve
the oral health of all
![Image 1: female dentist talks to child sitting on relative's lap. Image 2: dental team member helps patient fill out forms.](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-section-header-02.webp)
Our Community
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/CareQuest Retreat 2023_019 16-9.webp)
Hannah Cardosi, senior administrative assistant at CareQuest Institute, shares her perspective at the organization’s annual retreat in November.
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/COHI Photo 1 16-9_upscaled.webp)
T.J. Clarke II, MBA, the executive director of Connecticut Oral Health Initiative (COHI), shakes hands with a local dentist. COHI, a grantee of CareQuest Institute, is a nonprofit organization that aims to strengthen and safeguard access to quality, affordable oral health services for all Connecticut residents.
![girl smiles at camera while sitting in dental chair](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Lillian 16-9_upscaled.webp)
Lillian, a first grader from Missouri, was born with a complex heart condition. As she grew older, another often overlooked health concern came to light: her oral health. Lillian’s teeth came in with spots and quickly started chipping from cavities. Her parents had an extremely difficult time finding a dentist who would treat Lillian. She needed oral surgery, but dentists were only comfortable doing the procedure in the hospital, which was over an hour away. The next appointment would take months, and insurance wouldn’t cover the cost of the procedure because they said it wasn’t medically necessary to do it in the hospital, leaving high out-of-pocket costs for Lillian’s parents.
![dental hygienist in mask and protective eyewear cleans child's teeth](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Teledentistry Bus 1 16-9 v2.webp)
A dental hygienist from Blue Ridge Health, a Federally Qualified Health Center in North Carolina, cleans a child’s teeth in a mobile dental service bus. Blue Ridge Health, a participant in CareQuest Institute’s Community Oral Health Transformation (COrHT) Initiative, uses teledentistry to help children in school get access to good oral health care.
![doctor in mask talks to female patient](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/MyCare Photo 4 16-9_upscaled.webp)
A doctor at MyCare Health Center in Michigan examines a patient. Since June of 2022, the Federally Qualified Health Center has been part of CareQuest Institute’s Community Oral Health Transformation (COrHT) Initiative, which provides a framework for safety net dental clinics to help transform oral health care delivery. Many patients at MyCare Health Center are enrolled in Medicaid and face many challenges to access oral health care.
![oral health advocates talk to woman at informational booth](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Promotoras 3 16-9_upscaled.webp)
Promotoras from Kids in Need of Dentistry (KIND), a nonprofit organization that provides high-quality, affordable dental care to Colorado children in need, connect with parents at community events throughout the year. CareQuest Institute has provided two grants to KIND to help fund its promotora program.
![oral health advocates walk through hallway of Alabama State House](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Alabama Arise IMG_2810 16-9.webp)
Advocates with Alabama Arise work tirelessly to improve the lives of Alabamians who are marginalized by poverty. CareQuest Institute provided a grant to Alabama Arise in 2023 to help the organization advocate for better oral health benefits.
![CareQuest Institute colleagues have discussion at roundtable during annual staff retreat](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/bg-together-02.webp)
Together, we...
Together, with our partners — providers, patients, policymakers, and stakeholders across oral health — we are creating a more accessible, equitable, and integrated health system for everyone.
Our Team
Why is CareQuest Institute’s mission important to you?
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Bree Bess 400x400.png)
Bree Bess
Grants & Program Associate
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Brenna Smith-Mickunas 400x400.png)
Brenna Smith-Mickunas
Human Resources Specialist
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Caroline McLeod 400x400.png)
Caroline McLeod, RDH, MS
Value-Based Solutions Manager
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Chavonah Graham-gigapixel-low_res-scale-6_00x.webp)
Chavonah Graham
Marketing Associate
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Eric Tranby 400x400.png)
Eric Tranby, PhD
Director, Analytics & Data Insights
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Francesca Gattuso 400x400.png)
Francesca Gattuso, MA
Marketing Content Specialist
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Hannah Cheung 400x400.png)
Hannah Cheung, MPH, MS, RDH
Health Sciences Specialist
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/John Gabelus 400x400 v2.webp)
John Gabelus
Grants & Programs Associate
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Kelly Schroeder 400x400 v2.webp)
Kelly Schroeder, MS, RDH
Health Sciences Specialist
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Kristin LaRoche 400x400 v2.webp)
Kristin LaRoche
Vice President, Public Affairs
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Lisa Heaton 400x400.png)
Lisa Heaton, PhD
Science Writer
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Lisa Sall 400x400.png)
Lisa Sall
Marketing Manager
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Malcolm Carter-Harris 400x400.png)
Malcolm Carter-Harris
Director, Organizational Learning & Culture
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Mari Houlihan 400x400.png)
Mari Houlihan
Grants & Programs Associate
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Michael Briddon 400x400.png)
Michael Briddon, MA
Director, Education & Content
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Wai-Sum Leung 400x400.png)
Wai-Sum Leung, MS, RDH
Project Coordinator, Health Transformation
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Bree Bess 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Brenna Smith-Mickunas 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Caroline McLeod 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Chavonah Graham-gigapixel-low_res-scale-6_00x.webp)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Eric Tranby 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Francesca Gattuso 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Hannah Cheung 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/John Gabelus 400x400 v2.webp)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Kelly Schroeder 400x400 v2.webp)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Kristin LaRoche 400x400 v2.webp)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Lisa Heaton 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Lisa Sall 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Malcolm Carter-Harris 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Mari Houlihan 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Michael Briddon 400x400.png)
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/Wai-Sum Leung 400x400.png)
Executive Leadership
![CareQuest Institute executives pose for group photo in front of mantle](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-leadership-01.webp)
FROM LEFT TO RIGHT:
Patricia Ma, Esq., Chief Legal Officer, Executive Vice President | Denise W. Marks, MBA, CPA, Chief Financial Officer, Executive Vice President | Myechia Minter-Jordan, MD, MBA, President, Chief Executive Officer | Leslie Carver, MHA, Chief Operating Officer, Executive Vice President | Grandy Cody, MBA, Vice President, Chief of Staff | Kaz Rafia, DDS, MBA, MPH, Chief Health Equity Officer, Executive Vice President
Board of Directors
![Andrew Agwunobi, MD](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-01.webp)
Andrew Agwunobi, MD
CEO & EVP Health Affairs, UConn Health Systems
![Kathleen Betts](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-02.webp)
Kathleen Betts
President, Prizm Advisors LLC
![Roderick King, MD, MPH](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-03.webp)
Roderick King, MD, MPH
SVP, Chief Diversity, Equity and Inclusion Officer, University of Maryland Medical System
![Todd Marshall, DDS, MBA](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-04.webp)
Todd Marshall, DDS, MBA
Independent Advisor and Consultant
![Evelyn Henry Miller, CPA](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-05.webp)
Evelyn Henry Miller, CPA
Board Director, TDIndustries
![William Mills](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-06.webp)
William Mills
Chairman of the Board of Managers, Ascension Ventures IV, L.P.
![Pam Reeve, MBA](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-07.webp)
Pam Reeve, MBA
Board Chair
![Bob Weyant, MS, DMD, DrPH](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-08.webp)
Bob Weyant, MS, DMD, DrPH
Professor & Chair, Dental Public Health, School of Dental Medicine, University of Pittsburgh
![Jessica Zeaske, MHS, PhD, MBA](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-board-09.webp)
Jessica Zeaske, MHS, PhD, MBA
Echo Health Ventures, Partner
Call to Action
A Statement from Our Chief Health Equity Officer and Executive Vice President
![](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-cheo-01.webp)
“If we really zoom in on our mission-centered work from this past year, from 2023, we realize that we have an immense potential to improve the system. And when we see it like that, it is incredibly empowering.”
— Kaz Rafia, DDS, MBA, MPH
One of the things I often think about is the unique position of CareQuest Institute and how we're positioned to change not just the narrative around oral health as part of overall health, but also the landscape as a whole. The more I thought about it, I realized that truly and genuinely at its deepest level, we're only beholden to the communities that we're advocating for.
At its core, that's really our mission and our charge, and really, I think it stands on our shoulders. It is our task. This is our responsibility. We're in this space and it's a privilege. Showing up in a space with a certain and healthy degree of humility, it really forces us to acknowledge that thankfully, we're not the only ones.
We better not be the only ones, because that monopolizing a solution and that feeling like it is only up to us leads to solutions that are going to either not fit or really have less impact.
Click play to hear from Kaz
![CareQuest Institute staff pose in front of ocean at staff retreat](https://impact.carequest.org/wp-content/themes/cqi-theme/2023/images/img-group-photo-01.webp)